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Get in Touch
We are here to help you, if you have any questions or would like to get in touch, please feel free to contact us and we will get back to you as soon as possible.
Have questions? We have the answers!
01. Free Shipping?
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Your delivery costs are calculated with extreme accuracy. We have systems in place to ensure that you are not over charged. For orders over R2500 you qualify for free delivery.
02. Pay and Collect
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We have introduced Pay and Collect. You can place your order online and then select the Collection option, which allows you to either collect your order or send your own collection service.
03. Flexible Payment?
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Flexible payment options allow customers to choose from a variety of payment methods, including credit cards, debit cards, and online instalment payment services.
04. How can I place an order?
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Placing an order is quick and easy. Simply browse our online store, select the products you desire, and add them to your cart. Proceed to the checkout process, where you’ll provide your shipping details. You’ll then move on to the payment options. Once you confirm your order, we’ll handle the rest.
05. What payment methods do you accept?
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We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), Payfast, OTT Vouchers, PayFlex and Float. Rest assured that your payment information is protected and encrypted for a secure transaction.
06. How long will it take to receive my order?
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We strive to process and ship orders as quickly as possible. After your order is placed, please allow 1-2 business days for processing. Shipping times may vary depending on your location. For Major cities (JHB, DBN, CPT) orders can take 1-3 working days to be delivered. For Outlying areas or High Risk Zones it can take 2-5 working days.
07. Can I track my order?
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Yes, absolutely! Once your order is shipped, we’ll provide you with shipping details and tracking number via email. You can use this tracking number to monitor the progress of your package and stay updated on its estimated delivery date. If you have any issues with tracking your order, please reach out to our support team for assistance.
